BV301 - 1000s of users and only 1 of me. How do I support my users effectively?
Are you thinking: "How do I support my end users And do my real job?". You are not alone! Most Office 365 and SharePoint admins have the same dilemma. Supporting end users, motivating them and helping them do their job is extremely important for end user adoption, but it can become a full time job for you if not planned properly. Don't worry, the solution to this dilemma does exist and has been used by companies successfully throughout the world.
Come to this session and learn strategies on how to mitigate end user support tasks reducing your support burden while increasing user adoption at the same time.